Ive had friends use access and it is a great thing for riding to medical appointments. Most importantly they will give you time to get on the van and its at the place not at the bus stop,

You have to bring in medical proof of your condition. They are going to make you walk down a long hallway watching how you walk. Then they are going to may you try to get on a bus that they have inside the building. Based on your how you get on/ can't get on you should be approved. If you need a cane or medical equipment you will get the blue and white bus, if not they have taxi services that will pic you up for the same $2.75. They also give you a MetroCard with 4 free rides a day.

They fail to understand the concept of post exertional malaise and how three buses to get somewhere renders someone too sick to get home. They need to up their game. Walking down a hallway is not the same as navigating a sidewalk with a walker nor does it truly represent the excrutiating pain that accompanies severe lumbar spinal stenosis in addition to Fibromyalgia. Nonetheless, Fibromyalgia alone ought to be an automatic approval because of the symptoms. It doesn't take into account the sensory overload which leads to anxiety, nor does it take into account there are but so many seats for the disabled on the bus and how many of their bus stops do not have seats either. In my case standing for more than five minutes renders me unable to walk at all. When you ask me can I transfer from one train across from the other, I'm not selling I'm missing limbs, of course I can do that it's about the same distance from my bedroom to the bathroom - it's a trick question. I was given conditional approval. I am for all intents and purposes officially homeboud because of the denial and there is no getting through to them. It's been two years now. I cannot attend to my medical needs because I cannot get to my appointments without transportation. My doctor clearly indicated that on the paperwork. One person at the MTA told me that the doctor has to write a detailed report. Most doctors don't have the time. Good luck.

Thanks for answering. I am able to get on bus. It's climbing stairs and walking for more than a couple of minutes that is the problem. Will they assess that?