The whole pharmacy and Dr/ patient relationship can be very frustrating. I have mail order through our insurance, ( for my Daily meds) and it's wonderful. Sorry to hear that you went without meds for a while that sucks ! Sending prayers 🙏🙏❤️❤️

@A MyFibroTeam Member,
That’s great that they also contact you! My previous pharmacy (same company but diff location) did this and it was so helpful. I hope once the kinks are worked out that they will also do this at the new location. It’s deffinitly helpful when they explain the protocol.

Mentioned Users

A MyFibro...

@A MyFibroTeam Member
Thank you, I did try this. Unfortunately I couldn’t even transfer my meds to the new pharmacy online like they told me to. It’s been a slow process and I was told by the pharmacy that they should be able to transfer each one as they come up for a refill; it just happens that this one they couldn’t and I wasn’t aware of what needed to be done. Should be easier now since this prescription was renewed.

Mentioned Users

A MyFibro...

go online and check pharmacies. the one I have an online account with. The online account tells me what medications i am taking and when i can order them. and I click order and then I can pick the prescriptions up. Only a suggestion. sorry you had to go through this.

Here in our city, in Thunder Bay, Ontario, Canada, if our medication refills are finished, my pharmacy will contact me, and ask us to get the doctor’s office to fax over new refills, or the pharmacy tech asks if they could fax the doctor’s office, but, I am usually on top of my refills. Some doctors want the patient to go to their office to get their medications refilled, just in case he or she has to change anything.

@A MyFibroTeam Member,
Yeah there wasn’t good communication. The neurologist I see is 3 and a half hours away and MYCHART doesn’t notify you that they are currently processing your request. I was finally told yesterday at 5pm that they couldn’t process the Med request because I transferred to this new pharmacy and the script expired. I’ve been going back and forth with my old neurologist’s office to transfer my records to his new office and that’s been since July 25. It’s just not been easy and I hope now that this med has been approved and is in the system that we will be able to set up and automatic refill once they get the amount right. Until then, I’m thankful they processed it more quickly than 48 hours 😭

Mentioned Users

A MyFibro...

I stay on top of mine so, yes, I do. Alot of time, the pharmacy will contact me to say I need a refill and should they contact the dr. Sometimes I say yes, sometimes I do it myself. I could never rely on my doctor to keep track of my meds.