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Real members of MyFibroTeam have posted questions and answers that support our community guidelines, and should not be taken as medical advice. Looking for the latest medically reviewed content by doctors and experts? Visit our resource section.
A MyFibroTeam Member asked a question 💭
Brisbane, AU

Hey guys I know this is weird writing this but wasn't sure what else to do. How do we contact admin or even tech support. I can't see any of the comments that people have left me on my story. Also can they please make it so that we can actually see who likes our posts and who sends us hugs. If love to know that cause it usually just shows up the name of the last person who liked and sent a hug. Anyway help would be awesome. Thanks 😄

August 27, 2016
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Answer Summary

Members shared their experiences and solutions for technical issues with the platform, particularly around viewing comments on stories and... Read more

Members shared their experiences and solutions for technical issues with the platform, particularly around viewing comments on stories and understanding the interface. Several members discovered that switching from the mobile app to the website version (accessible even on phones) resolved many visibility problems, including seeing all comments on stories and navigating features more easily. A recurring theme was that the mobile app has limited functionality compared to the website, with many members finding the desktop or browser version much more intuitive once they tried it.

A MyFibroTeam Member

Hi Bel, I use the website on both my phone and laptop with no problems. So I'm thinking that it's possible that the format might be the issue.

For instance I have to access someone's story via a drop down box option which is different to how I see it on my laptop.

August 27, 2016
A MyFibroTeam Member

I couldn't get my head round it on the app fully, but once I went on the website I found it much easier. I can now use the app better

August 27, 2016
A MyFibroTeam Member

Can u get on the internet from ur phone? As long as u go through the online site it will work

August 27, 2016
A MyFibroTeam Member

Haha weird! Sorry Jess I didn't see yours. Thanks so much everyone. I can't access a computer atm and didn't know you could even comment on others stories so I'll definitely have up check it out once I can ☺

August 27, 2016
A MyFibroTeam Member

I just asked the same thing. I use the phone app but when I went to the website I could see them sll

August 27, 2016

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