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A MyFibroTeam Member asked a question 💭
Etobicoke, ON
November 1, 2022
 · 
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Answer Summary

Members expressed strong dissatisfaction with a platform redesign, though a few appreciated features like larger text and darker colors that... Read more

Members expressed strong dissatisfaction with a platform redesign, though a few appreciated features like larger text and darker colors that make reading easier. Several members shared frustration over missing timestamps on posts, difficulty finding notifications and comments, inability to see all team posts, cluttered feeds with unwanted questions and articles, and unpredictable emoji placement that disrupts posting. A recurring theme was the desire to return to the previous format, with members emphasizing that simpler navigation is essential for supporting one another and staying connected, especially for those managing chronic conditions like fibromyalgia.

A MyFibroTeam Member

To the Admin,

I want to let you know why I don't like the new format.

I like that the text is larger and darker, making it easier to read.

I would like to be able to post longer posts without losing it or without having to split it.

I do not like that I can't tell when someone posted something --today or 10 days ago? Missing the time and day recorded on the post.

I cannot find posts. It will say xyz sent you a hug, but what it doesn't say sometimes is that they commented on your post. If it does say someone commented on your post, if you click on it, it very, very seldom takes you to that post. Nine times out of ten, you can't find it n the bell because it doesn't give you enough options.. So I give up.

I want to be able to read ALL of my team's posts, so I know how they are doing. You can't support someone if you can't see their post and reading that they are having a rough time.

Get RID of all those questions and pictures of questions/articles. They just take up space and take away from what is really important--posts. They are useless to me. Someone can still ask a question--the old way, please.

I am frustrated when I want to include an emojis in my post, I never know where it is going to come up on the page . Sometimes it is half off the page.

No one seems to like this new format. Quit messing with the old one. I think the members have spoken. People are not getting their posts--probably for a variety of reasons the way this is structured. People are also being dropped--and NOT because they were blocked. I have even had some teammates say they are going to drop off. We do not want to lose them!

I hope this gives you some indication of why people are frustrated at with this new format.

Sincerely 😭

November 1, 2022
A MyFibroTeam Member

I think you should go back to the drawing board or leave alone. I have a bad enough time to focus on the old the new sends me off in a tail spin.

November 2, 2022
A MyFibroTeam Member

No the new format is

November 1, 2022
A MyFibroTeam Member

No, I don't like the new format !

November 1, 2022
A MyFibroTeam Member

Nope

November 1, 2022

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